Summary: Biz-Pilot collects business and personal information to provide credit-building and AI automation services. We take your data seriously and comply with applicable federal and Florida state privacy laws, including the Florida Digital Bill of Rights (FDBR) and the Fair Credit Reporting Act (FCRA).
1. Who We Are
Witcrafters Inc ("Company," "we," "us," or "our") operates the Biz-Pilot platform accessible at biz-pilot.ai. We are incorporated in the State of Florida and serve businesses located in the United States. Our registered address and primary contact for privacy matters: [email protected].
2. Information We Collect
2.1 Identity & Business Information
- Legal business name, DBA, business address, state of formation
- Owner name(s), title(s), date of birth
- Business phone number and email address
- Employer Identification Number (EIN) and/or Social Security Number (SSN) of authorized signers
- DUNS number, NAICS/SIC codes
2.2 Financial & Credit Information
- Business bank account details (for Net 30 tradeline purposes)
- Credit profile information submitted to or retrieved from Dun & Bradstreet (D&B), Experian Business, and Equifax Business
- Paydex scores, credit utilization data, and tradeline history
2.3 Payment Information
- Credit/debit card details processed via our PCI-DSS compliant payment processor (Stripe Inc.)
- Billing address and subscription tier
- We do not store raw card numbers on our servers
2.4 Usage & Technical Data
- IP address, browser type, device identifiers, operating system
- Pages visited, features used, session duration, click-stream data
- ClawBot AI conversation logs (chat and voice transcripts)
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
| Purpose | Legal Basis |
|---|
| Provide and maintain your Biz-Pilot subscription | Contract performance |
| Report Net 30 tradelines to D&B, Experian & Equifax | Contract performance + FCRA |
| Process subscription payments | Contract performance |
| Operate ClawBot AI chat and voice agents | Contract performance |
| Verify business identity and prevent fraud | Legitimate interest / Legal obligation |
| Send transactional and service emails | Contract performance |
| Send marketing communications (opt-out available) | Consent / Legitimate interest |
| Improve platform features and AI models | Legitimate interest |
| Comply with legal obligations | Legal obligation |
4. Sharing of Your Information
We do not sell your personal or business information. We share data only as follows:
- Credit Bureaus: Dun & Bradstreet, Experian Business, and Equifax Business — to report tradeline payment history as part of the credit-building service you have purchased.
- Payment Processor: Stripe Inc., for subscription billing. Stripe's privacy policy governs their handling of payment data.
- AI Infrastructure Providers: Third-party AI providers that power ClawBot, subject to data processing agreements.
- Service Providers: Hosting, analytics, email delivery, and customer support tools — bound by confidentiality and data processing agreements.
- Legal Compliance: We may disclose information when required by law, court order, or governmental authority, or to protect the rights and safety of Witcrafters Inc and its users.
5. FCRA — Fair Credit Reporting Act Disclosures
Because we furnish consumer and business credit information to credit reporting agencies, we are subject to the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.). We maintain reasonable procedures to ensure accuracy of reported data and will investigate disputes in accordance with FCRA requirements.
- You have the right to dispute inaccurate information reported to credit bureaus.
- To initiate a dispute, email [email protected] with your business name, the disputed item, and supporting documentation.
- We will investigate and respond within 30 days as required by applicable law.
- We will not furnish information we know or reasonably believe to be inaccurate.
6. Florida Digital Bill of Rights (FDBR)
For Florida residents who qualify under the Florida Digital Bill of Rights (effective July 1, 2024), you may have rights including:
- Right to Access: Request a copy of personal data we hold about you.
- Right to Correction: Request correction of inaccurate personal data.
- Right to Deletion: Request deletion of personal data, subject to legal obligations.
- Right to Opt-Out: Opt out of the processing of personal data for targeted advertising or profiling.
- Right to Data Portability: Receive a portable copy of your data in a commonly used format.
To exercise any of these rights, contact [email protected]. We will respond within 45 days. We will not discriminate against you for exercising your privacy rights.
7. Cookies & Tracking
- Essential Cookies: Required for platform functionality and authentication. Cannot be disabled.
- Analytics Cookies: Help us understand usage patterns (e.g., Google Analytics). You may opt out via your browser settings.
- Marketing Cookies: Used to deliver relevant ads. You may opt out through our cookie banner or by contacting us.
By continuing to use our platform after being presented with our cookie notice, you consent to our use of non-essential cookies.
8. Data Retention
- Account data is retained for the duration of your subscription plus 7 years to meet financial and legal recordkeeping obligations.
- Credit reporting data may be retained longer as required by FCRA.
- AI conversation logs (ClawBot) are retained for up to 24 months for quality improvement and dispute resolution.
9. Security
We implement industry-standard security controls including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by Florida Statute § 501.171.
10. Children's Privacy
Biz-Pilot is a business-to-business platform intended solely for businesses and business owners aged 18 or older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has submitted data, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email and/or a notice on our platform at least 30 days before taking effect. Continued use of Biz-Pilot after changes constitutes acceptance.